Frequently Asked Questions

  • Do you accept insurance?

    Yes! We are in-network with Humana and MetLife, and we accept the following plans:

    • Ameritas PPO
    • Blue Cross Blue Shield Federal Plans
    • Careington PPO
    • CIGNA PPO
    • Connection Dental/GEHA PPO
    • Delta Dental PPO
    • Delta Dental Premier
    • DHA PPO
    • Florida Combined Life PPO and Co-Pay Plans
    • Guardian PPO
    • Humana PPO
    • Lincoln Financial PPO
    • Metlife PPO
    • Principal PPO
    • Reliance Standard PPO
    • Renaissance Dental PPO
    • The Standard PPO
    • SunLife Financial PPO (formerly Assurant)
    • United Concordia PPO
    • United Healthcare PPO

    Please bring your insurance card to your appointment.

  • Does your dental office treat children?

    Yes, we offer pediatric dental services. We provide refreshments for kids as they wait for their appointment, TVs to entertain them during the visit, and extended hours to make it easier to arrange an appointment that works with school and other activities.

  • How early should I get to my appointment?

    Please arrive 15 minutes before your appointment to complete any necessary paperwork and get your insurance on file.

  • What type of financial support or payment plans do you offer?

    We offer an in-house dental savings club that covers biannual preventative services and provides discounts for other services for one low monthly cost.

    We also partner with Cherry, CareCredit®, and Sunbit for financing. You can design a payment plan that works for your budget.

  • How often do I need a dental checkup?

    We recommend scheduling a dental checkup every six months to help catch potential oral health issues earlier.

  • Do I need dental X-rays, and are they safe?

    Yes. Modern dental X-rays use very low levels of radiation and are considered extremely safe. Digital X-rays use even less radiation than traditional film X-rays. X-rays allow your dentist to see problems that aren’t visible during a regular exam, such as cavities between teeth, bone loss, infections, and issues below the gumline.

Normandy Lake Dentistry Westside Jacksonville, FL

7885 Normandy Blvd.
Jacksonville, FL 32221
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Hours

Monday, Wednesday, Friday: 8:00 am-4:00 pm
Tuesday, Thursday: 10:00 am-6:00 pm
(Phones are answered 24/7 for scheduling.)

Scheduling Hours

Monday: 24 hours
Tuesday: 24 hours
Wednesday: 24 hours
Thursday: 24 hours
Friday: 24 hours
Saturday: 24 hours
Sunday: 24 hours

Normandy Lake Dentistry Southside Jacksonville, FL

2845 University Blvd W.
Jacksonville, FL 32217
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Hours

Monday, Wednesday, Friday: 8:00 am-4:00 pm
Tuesday, Thursday: 10:00 am-6:00 pm
(Phones are answered 24/7 for scheduling.)

Scheduling Hours

Monday: 24 hours
Tuesday: 24 hours
Wednesday: 24 hours
Thursday: 24 hours
Friday: 24 hours
Saturday: 24 hours
Sunday: 24 hours

Phone

904-293-2520

(904) 783-1633 - Call after hours

Normandy Lake Dentistry Orange Park, FL

2186 Park Avenue, Suite 101
Orange Park, FL 32073
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Hours

Monday, Wednesday, Friday: 8:00 am-4:00 pm
Tuesday, Thursday: 10:00 am-6:00 pm
(Phones are answered 24/7 for scheduling.)

Scheduling Hours

Monday: 24 hours
Tuesday: 24 hours
Wednesday: 24 hours
Thursday: 24 hours
Friday: 24 hours
Saturday: 24 hours
Sunday: 24 hours

Phone

(904) 278-9011

(904) 783-1633 - Call after hours

Normandy Lake Dentistry
Starke, FL

459 W Call St.
Starke, FL 32091
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Hours

Monday-Thursday: 8:00 am-5:00 pm
Friday: 9:00 am-5:00 pm
(Phones are answered 24/7 for scheduling.)

Scheduling Hours

Monday: 24 hours
Tuesday: 24 hours
Wednesday: 24 hours
Thursday: 24 hours
Friday: 24 hours
Saturday: 24 hours
Sunday: 24 hours

Phone

(904) 964-5152

(904) 783-1633 - Call after hours